Support
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Need help with Oops! Tiny Disasters? Email [email protected]. Include your nickname, iPhone model, iOS version and what you expected to happen. We usually reply within 2 business days.
Sign-in email did not arrive
Confirmation mail comes from Oops! Tiny Disasters. Check your spam folder, then open the link on the iPhone that has the game installed. You can request a new email from the sign-in screen (up to 5 per phone).
Coins or a purchase are missing
Tap Restore Purchases in the shop or in Settings. “Remove Ads” is restored by Apple on any iPhone with the same Apple ID. If coins do not appear after a successful purchase, email support with the date and the pack name. Do not send a receipt screenshot that shows a card number. Refunds are handled by Apple at reportaproblem.apple.com.
Live 1v1 cannot find a player
Make sure you are signed in and online. If no player is found quickly, try again or start a match against the bot.
Delete an account
Sign out in Settings if you only want to leave this phone. To delete the account on the server, use the delete option in Settings or email support from the address you signed up with.
Privacy
What the game stores is on the privacy page.